General Inquiries
We specialize in fine jewelry, with a focus on bespoke engagement rings, wedding bands, classic diamond pieces, and gold jewelry. Our collection includes both natural and lab-grown diamonds, all crafted with precision in our Montreal atelier.
Yes. We offer GIA-certified natural diamonds as well as certified premium lab-grown alternatives, allowing clients to choose based on preference and budget.
Absolutely. Most of our ready-to-wear designs can be modified to suit your specifications. We also offer fully bespoke services for one-of-a-kind pieces.
Ready-to-wear pieces are pre-designed and available for immediate or short-term delivery. Bespoke jewelry is entirely custom-made, beginning with a personalized consultation and followed by a tailored design and hand fabrication process.
Yes. We offer personalized consultations—either in person at our Montreal showroom or virtually—to guide you through every step of selecting or designing your engagement ring.
Custom Design & Bespoke Services
We begin with a design consultation to understand your vision, followed by sketches or digital renderings. Once the design is approved, your piece is meticulously handcrafted in our in-house atelier.
The process typically takes 6–8 weeks, depending on design complexity and stone availability.
Yes. We're pleased to work with client-provided stones or heirloom jewelry to create something meaningful and new.
Diamonds & Materials
Lab-grown diamonds have the same chemical, physical, and optical properties as natural diamonds, but are created in controlled environments using advanced technology.
Absolutely. Our gemologists will guide you through the 4 Cs—cut, color, clarity, and carat—to help you select a diamond that aligns with your aesthetic and investment goals.
Yes. Our pieces are available in 14K and 18K yellow, white, and rose gold, with platinum available upon request.
Orders & Shipping
Yes. We ship worldwide with insured, trackable delivery. Shipping fees and delivery times may vary by location.
Ready-to-ship items typically dispatch within 3–5 business days. Made-to-order and custom pieces are completed and shipped within 4–8 weeks.
Yes. Clients in the Montreal area may opt for complimentary in-store pickup at our showroom.
We accept returns and exchanges on unworn, non-custom pieces within 14 days of receipt. Bespoke, custom, or engraved pieces are final sale.
Repairs & Resizing
Yes. We provide professional repair services for Teresa & Sons jewelry, including prong tightening, chain repair, polishing, and more.
In most cases, yes. We assess each piece individually to ensure structural integrity before proceeding with resizing.
Repairs and resizing are typically completed within 1–2 weeks, depending on the service required.
Jewelry Care
We recommend storing your pieces individually in soft pouches, avoiding exposure to harsh chemicals, and removing jewelry during physical activity.
Yes. We offer complimentary cleaning for Teresa & Sons pieces. Contact us to arrange an appointment or drop-off.
Many of our designs are suitable for daily wear. However, we recommend removing jewelry when swimming, exercising, or engaging in heavy manual tasks.